Terms and Conditions

Agreement to Terms

By accessing or using the website located at covinaartificialgrass.com (the "Site"), or by requesting or receiving services from Covina Artificial Grass Installation ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Site or request our services.

Use of the Website

You may use this Site for lawful purposes only. By using this Site, you agree that you will not:

• Use the Site in any way that violates applicable federal, state, or local law or regulation.
• Transmit any unsolicited commercial communications.
• Attempt to gain unauthorized access to any portion of the Site or any related systems or networks.
• Use the Site to collect information about other users without their consent.
• Introduce any malicious code, viruses, or other harmful material to the Site.
• Use the Site in any manner that could damage, disable, overburden, or impair it.

We reserve the right to terminate access to the Site for anyone who violates these Terms.

Service Estimates and Quotes

Requesting a free estimate through this Site or by phone does not create a binding contract for services. An estimate represents our preliminary assessment of the scope and likely cost of a project based on information available at the time.

A binding agreement for services is only formed when both parties execute a written contract specifying the scope of work, materials, pricing, and timeline. Any verbal agreements or representations made prior to a signed contract do not constitute a binding commitment. We reserve the right to revise or withdraw an estimate at any time before a contract is executed.

Service Terms

When you engage our services, the following general terms apply unless otherwise stated in your written contract:

• Scope of Work: Services will be performed as described in the signed written agreement. Any changes to scope, materials, or timeline require a written change order signed by both parties.
• Payment: Payment terms are specified in your written contract. A deposit may be required before work begins. Final payment is due upon completion of the work unless otherwise agreed in writing.
• Client Responsibilities: You are responsible for ensuring we have safe and legal access to the work site, that any required permits have been obtained (unless we agree in writing to obtain them), and that the site is free of hazards not disclosed prior to work beginning.
• Site Conditions: Our estimates are based on visible site conditions at the time of assessment. If unforeseen conditions are discovered during work (such as buried debris, underground utilities, or unstable soil), we will notify you and a change order may be required.
• Permits: Unless otherwise specified in writing, you are responsible for obtaining any permits required for the work. We will advise you if we believe a permit is required based on our knowledge of local requirements.

Warranty

We stand behind our work. Specific warranty terms, including duration and coverage, will be stated in your written contract. In general:

• Our installation workmanship is warranted against defects arising from our installation practices for the period specified in your contract.
• Products and materials are subject to the manufacturer's warranty. We will provide you with applicable manufacturer warranty information for the specific products installed.
• Warranty claims must be reported in writing within the warranty period. Damage caused by misuse, abuse, acts of nature, or unauthorized modifications is not covered.

EXCEPT AS EXPRESSLY STATED IN YOUR CONTRACT, THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Intellectual Property

All content on this Site, including text, images, logos, graphics, and design, is the property of Covina Artificial Grass Installation or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written permission. Requests for permission should be directed to contact@covinaartificialgrass.com.

Disclaimer of Warranties

This Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy or completeness of the information on this Site. We reserve the right to modify or remove content at any time without notice.

Limitation of Liability

To the fullest extent permitted by law, Covina Artificial Grass Installation and its officers, employees, agents, and contractors shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this Site or our services, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising from these Terms or our services shall not exceed the amount you actually paid us for the specific services giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Covina Artificial Grass Installation and its officers, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of your use of this Site, your violation of these Terms, or your violation of any rights of a third party.

Third-Party Links and Services

This Site may contain links to third-party websites and may embed third-party services (such as contact forms or maps). We do not control and are not responsible for the content, privacy practices, or accuracy of third-party websites or services. Links to third-party sites do not constitute an endorsement of those sites by Covina Artificial Grass Installation.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state or federal courts located in Los Angeles County, California.

Changes to These Terms

We reserve the right to update these Terms at any time. When we do, we will update the effective date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

Contact Us

If you have questions about these Terms and Conditions, please contact us: